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Yes, I emailed them to her directly and then tried to follow up the next day and I have not heard anything since.

Skeetnoob wrote:I would recommend trying to call in the afternoon later in the week. I've had better success that way.

Will do. Thanks to the both of you for taking the time to offer suggestions.

I've tried calling that number and it just states that they cannot take your call and to submit your question via the website.

I'm doing my best to be patient but this is getting ridiculous. My app was mailed on 8/26/12... I got a letter at the end of October stating that they were missing docs (they lost them, I triple checked the envelope and checked off my list!) I've emailed the person handling my application twice and ...