TexasCHLforum.com

As Oldgrumpy stated, don't expect to see an update on the website for at least 2 weeks from the date you think they received it. Mine actually took 3 weeks before it showed up on the website. So if you recently submitted it, I wouldn't waste your time (and increase frustration level) checking the website until at least 2 weeks have passed. Also the BG check may take 2-3 weeks. Mailbox to mailbox is looking to be about 7 weeks.

Lastly, If you send an email to their customer service, don't expect a response for at least a week.

Good luck !

Here is my timeline:
27 Dec 2012: Online app
29 Dec 2012: Completed CHL Course
02 Jan 2013: Fingerprints Taken
02 Jan 2013: Mailed packet
04 Jan 2013: Packet delivered to DPS
25 Jan 2013: First indication on DPS website that they received packet
25 Jan 2013: Background Under Review
13 Feb 2013: Background complete
13 Feb 2013: Manufacturing pending
16 Feb 2013: Manufacturing complete
16 Feb 2013: Mailed (I presume that I will receive it around 2/21)