Tried it again and it worked, but I don't think it was the browser cache causing the problem.
When I entered my phone number, I used the Auto-Complete feature and it came up with the correct 10 digits, so I moved on to the next field. When I clicked Submit, there were no errors or other indications on the page that anything was wrong - just no response. After looking at all of the fields again, I noticed there was a format indicator next to Phone Number of (xxx-xxx-xxxx). I then added the dashes to the phone number and was able to submit it successfully.
I think it was the lack of dashes in the phone number that prevented the form from submitting. If so, there should definitely have been some type of error message or field marking on the screen to indicate there was a problem, rather than just simply ignoring the Submit request.
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Return to “Year End Instructor Recertification?”
- Mon Jul 10, 2017 1:51 pm
- Forum: Instructors' Corner
- Topic: Year End Instructor Recertification?
- Replies: 65
- Views: 19055
- Mon Jul 10, 2017 1:37 pm
- Forum: Instructors' Corner
- Topic: Year End Instructor Recertification?
- Replies: 65
- Views: 19055
Re: Year End Instructor Recertification?
I tried both IE and Chrome with the same results, but didn't delete the cache beforehand. I'll give that a shot.kg5ie wrote:Some have reported issues. Most have been browser related. The system doesn't like many of them. Try IE and make sure you delete browser cache before you try.
- Mon Jul 10, 2017 12:36 pm
- Forum: Instructors' Corner
- Topic: Year End Instructor Recertification?
- Replies: 65
- Views: 19055
Re: Year End Instructor Recertification?
I submitted my LTC Instructor's renewal application and supporting paperwork back in mid-June, but have yet to receive any information about the renewal classes in August/September. I logged into the DPS website to check the status of this application, but there are no options related to status visible - the only options are related to addresses and/or contact information or reporting a lost license. I also tried the Contact Us form to send RSD an email asking for the status, but the form doesn't respond when I click Submit. I also tried calling but received the "everyone's busy, try again later" message.
Is anyone else experiencing similar frustrations?
Is anyone else experiencing similar frustrations?
- Mon Jun 19, 2017 8:40 am
- Forum: Instructors' Corner
- Topic: Year End Instructor Recertification?
- Replies: 65
- Views: 19055
Re: Year End Instructor Recertification?
I would be interested in attending.switch wrote:I will host instructors at my range. 30 miles south of DFW.